Delete and Restore Entra ID User Accounts with the Microsoft Graph PowerShell SDK

Understanding How to Delete Entra ID User Accounts and Restore Them Afterwards is a Critical Skill

According to message center notification MC344406 (18 March), in early April Microsoft plans to roll-out the capability of recovering deleted service principal objects. Service principals are critical parts of registered Entra ID apps, such as the apps used to execute Microsoft Graph API queries with PowerShell. They’re also used in Azure Automation accounts, the Microsoft Graph PowerShell SDK, and managed identities. In all cases, the service principals hold the permissions needed for an app or account to operate. The worldwide roll-out to all tenants should complete by late May.

When the capability is available, any time an administrator deletes a service principal (for instance, because a registered app is no longer needed) using the Entra admin center, PowerShell (using Remove-AzureADServicePrincipal), or the Microsoft Graph API, Entra ID will place the service principal into a soft-deleted state. This already happens today for user, group, device, and application objects.

Deleted Entra ID objects stay in the deleted items container for 30 days. When the retention period elapses (extending to maybe a few days afterwards), Entra ID proceeds to permanently delete the object.

During the retention period, administrators can restore an object, which makes it easy to recover if someone deletes an important item by accident. For now, the list deleted items API doesn’t support service principals, but it will after the roll-out. Figure 1 shows user objects in the deleted items container as viewed through the Graph Explorer.

Using Old Azure AD Cmdlets

MC344406 features two cmdlets from the Azure AD Preview module:

• Get-AzureADMSDeletedDirectoryObject: list details of a deleted object.
• Remove-AzureADMSDeletedDirectoryObject hard-delete a soft-deleted object.

In some respects, it’s odd that they use cmdlets based on the Azure AD Graph API because Microsoft has scheduled the Azure AD modules for retirement in March 2024.

Of course, apart from the licensing management cmdlets, the rest of the Azure AD cmdlets will continue to work after retirement, which makes it perfectly acceptable to specify the cmdlets now, especially if replacements in the Microsoft Graph PowerShell SDK are unavailable.

Using Microsoft Graph PowerShell SDK Cmdlets to Delete Entra ID User Accounts

The Microsoft Graph PowerShell SDK can be difficult to navigate. It’s composed of 38 separate sub-modules. Although cmdlets are gathered logically, it can still be hard to find the right cmdlet to do a job. As you’d expect, the current version (1.9.3) doesn’t appear to include cmdlets to handle soft-deleted service principal objects. For now, we can see how to perform common administrative actions with user accounts as a guide to what should be available for service principals.

With that in mind, here are the steps to soft-delete user accounts, list the accounts in the deleted items container, and hard-delete (permanently remove) an account.

Soft-Delete an Entra ID User Account

To soft-delete an Entra ID account, run the Remove-MgUser and pass the object identifier or user principal name of the account to delete. The cmdlet does not prompt for a confirmation and deletes the account immediately:

Remove-MgUser -UserId Sue.Ricketts@office365itpros.com

List Soft-Deleted Entra ID User Accounts

During the 30-day retention period in the deleted items container, you can recover the account from the Entra admin center or by running the Restore-MgUser cmdlet. Before we can run Restore-MgUser, we need to know the object identifiers of the objects in the deleted items container. This code:

• Uses the Get-MgDirectoryDeletedItemAsUser cmdlet to fetch the list of deleted user accounts. The Property parameter can be ‘*’ to return all properties of the deleted objects, but in this case, I’ve chosen to limit the set of properties to those that I want to use.
• Loops through the data returned by Entra ID to extract the properties we want to use. The different behaviour of the Azure AD cmdlets and the Microsoft Graph PowerShell SDK cmdlets is an example of why tenants need to plan the upgrade and testing of scripts which use old cmdlets.
• Lists the soft-deleted user accounts.

[array]$DeletedItems = Get-MgDirectoryDeletedItemAsUser -All -Property Id, DisplayName, DeletedDateTime, UserPrincipalName, Usertype
If ($DeletedItems.count -eq 0) { 
   Write-Host "No deleted accounts found - exiting"; break 
}

$Report = [System.Collections.Generic.List[Object]]::new()

ForEach ($Item in $DeletedItems) {
    $DeletedDate = Get-Date($Item.deletedDateTime)
    $ReportLine = [PSCustomObject][Ordered]@{ 
           UserId   = $Item.Id
           Name     = $Item.displayName
           Deleted  = $DeletedDate
           "Days Since Deletion" = (New-TimeSpan $DeletedDate).Days
           Type     = $Item.userType
     }
    $Report.Add($ReportLine)
}

UserId                               Name                      Deleted             Days Since Deletion Type
------                               ----                      -------             ------------------- ----
92cef396-1bd3-4296-b06f-786e2ee09077 The Maestro of Office 365 19/02/2022 17:36:44                  31 Guest
c6133be4-71d4-47c4-b109-e37c0c93f8d3 Oisin Johnston            26/02/2022 18:13:26                  24 Member
2e9f1189-d2d9-4301-be57-2d66f3df6bb1 Jessica Chen (Marketing)  04/03/2022 11:52:48                  18 Member
8cd64635-bce6-4af0-8e64-3bebe354e9a4 Alex Redmond              05/03/2022 17:36:45                  17 Member
0f16501c-8302-468a-99a6-78c22b0903d2 Jennifer Caroline         18/03/2022 21:33:13                   3 Member
3a6116ab-0116-490e-bd60-7e0cd9f36c9d Sue Ricketts (Operations) 20/03/2022 19:53:29                   2 Member
4a25ccf0-17df-42cf-beeb-4fd449531b47 Stephen Rice              22/03/2022 19:30:06                   0 Guest

To restore a soft-deleted user account, run the Restore-MgDirectoryDeletedItem cmdlet and pass the account’s identifier. After restoring the account, remember to assign licenses to allow the account to access Microsoft 365 services.

Restore-MgDirectoryDeletedItem -DirectoryObjectId 3a6116ab-0116-490e-bd60-7e0cd9f36c9d

Remove Soft-Deleted Entra ID User Account

To remove a soft-deleted directory object, run the Remove-MgDirectoryDeletedItem cmdlet and pass the object identifier. Like Remove-MgUser, the cmdlet doesn’t ask for confirmation and permanent deletion happens immediately.

Remove-MgDirectoryDeletedItem -DirectoryObjectId f9d30b84-ad5f-4151-98f0-a55dafe30829

Time of Transition

We’re in a time of transition now as Microsoft does its best to retire the Azure AD modules and build the capabilities (and hopefully the documentation) of the Microsoft Graph PowerShell SDK. In the intervening period, any time you see an example using Azure AD cmdlets, try to convert it to use the SDK. It’s a great way to learn.

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